Enterprise Rent-A-Car

Reseñas, información para Enterprise Rent-A-Car

Dirección: Aeropuerto De Loiu, 48180 Bilbo, Bizkaia, España

Teléfono: 944 53 33 40

Sitio web

Estado: Euskadi

Condado: Bizkaia

Ciudad: Bilbo

Código postal: 48180

Horas laborales

lunes: 7:00–23:30
martes: 7:00–23:30
miércoles: 7:00–23:30
jueves: 7:00–23:30
viernes: 7:00–23:30
sábado: 7:00–23:00
domingo: 7:00–23:00

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Reseñas

En la línea de esta compañía

 Hace 7 años (18-02-2018)

Avoid, avoid!! Terrible service from the Enterprise office at Bilbao airport. They are actually dodgy backstreet dealers there. When returning a hire car, the girl inspected the car and decided that there was a chip on the windscreen, which was invisible to us. On much, much closer inspection it looks like there may be a tiny mark smaller than a mosquito. She started scratching it with her metal pen and made it 5 times bigger. Then proceeded to charge us for a brand new windscreen. We took pictures of the mark. A few weeks later when we receive the bill and new pictures of the damage from the repairs garage, they show a completely smashed windscreen!!! And the invoice states broken windscreen. On further investigation it turns out that the repair garage is also located at the airport and belongs to the same company that runs the Enterprise and Atesa franchises in Bilbao airport. Enterprise head office should be investigating how these people at Bilbao airport are representing the Enterprise brand and company name. The service that we received was awful, and their behaviour was more suited to well-trained mafia than to a reputable multinational company. Enterprise should be embarrassed of how this office is trading under their name. We will never use enterprise ever again and we will make sure that we share our experience with as many people as possible.

 Hace 7 años (25-03-2018)

Ridiculously rude agents

 Hace 8 años (02-05-2017)

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Enterprise Rent-A-Car

Reseñas, información para Enterprise Rent-A-Car

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