Hertz - Valencia Airport

A me encantó esta marca d coches de alquiler, iba con miedo ya que hablan muy mal de las casas de alquiler pero ya de entrada el trato que me dieron las chicas que estaban atendiendo a los clientes en el mostrador fue muy bueno, además me dieron un modelo superior al que había contratado por el mismo precio. Ell coche funcionó a las mil maravillas, un Opel Mokka nuevecito, y la devolución fue perfecta, sin ningún problema.
5 Hace 7 años (27-04-2018)

Mi experiencia con Hertz aeropuerto valencia un ,0 como un castillo trato al cliente excepto Patricia que es la k me atendió de lujo.cuando deje el coche la chica que estaba trato negativo.encima me cobran impuestos de repostaje 26€ por los servicio suyos.jamas vuelvo a Hertz
1 Hace 7 años (17-03-2018)

Buen servicio y precios ajustados
5 Hace 7 años (23-04-2018)

Hertz billed me for damage that did not occur while the car was in my possession one month after the car was returned. I will never rent from Hertz again. If you rent from Hertz, I strongly recommend photographing the car from all angles upon returning it, as the signed contract apparently means nothing to them. Upon returning our vehicle both my wife and the Hertz representative signed the Vehicle Conditions Report page of the contract, which indicated no damage had occurred while it was in our possession. One month after the rental was returned, Hertz sent a bill claiming damage. the damage claim included a copy of the Vehicle Conditions Report that had been modified after we signed it to indicate a scratch for which they were charging us. Even after presenting our signed copy of the contract to Hertz, proving that their copy had been modified after the return, Hertz stood by their claim and threatened to send us to collections. This practice seems unethical and I am disappointed to find I cannot trust the Hertz name while traveling abroad.
1 Hace 8 años (11-01-2017)

Our experience with Hertz Valencia, especially at the Valencia Airport office, was quite negative. We were treated very rudely by the staff there, particularly by one individual named Mabel. They also refused to provide an allowance when we returned the car two full days early. They accused us of damaging the front fender because there was a tiny white smudge there. When I wiped away the white smudge with my shirt sleeve (in an attempt to see the supposed "damage"), they accused me of trying to hide the evidence. Overall, a very negative and regretful experience.
1 Hace 8 años (01-04-2017)